Privacy Policy

01

Information Chom Chom Roller Collects from Pet Owners

We gather information in three ways to help pet owners find the right reusable pet hair removal solutions:

Information You Provide Directly: When you sign up for cleaning tips, product updates, or contact us about your specific pet hair challenges, we collect your name and email address. If you share feedback about which surfaces you’re cleaning (furniture, car interiors, clothing), we use that context to improve our recommendations.

Information Collected Automatically: When you browse our pet hair remover collections, our systems record your device type, browser, IP address, and which product pages you view. This helps us understand whether pet owners are searching for reusable lint rollers for everyday use or specialized tools for stubborn fur.

Information from Third Parties: As participants in the Amazon Associates Program, we receive anonymized data when you click through to Amazon to purchase a Chom Chom Roller or similar pet hair removal product. Amazon shares general purchase patterns (which helps us know if dog owners prefer different roller sizes than cat owners), but we never see your Amazon account details or order history.

02

How We Use Your Information at Chom Chom Roller

Every piece of data serves a specific purpose in helping you tackle pet hair effectively:

Product Recommendations: We use browsing patterns to suggest the right roller size for your needs—whether you’re cleaning a small apartment or a home with multiple shedding pets.
Educational Content: Your questions about reusable roller care inform the cleaning guides and maintenance tips we create.
Email Updates: If you opt in, we send seasonal cleaning advice (spring shedding season tips), new product announcements, and exclusive offers for our reusable pet hair removal tools.
Site Improvements: We analyze which pet hair remover pages get the most traffic to ensure our most helpful resources are easy to find.
Customer Support: When you contact us with a specific cleaning challenge, we reference your inquiry to provide personalized solutions.

We never sell your information to third parties. Your data stays within our ecosystem to improve your experience finding sustainable, effective pet hair solutions.

03

Cookies and Tracking Technologies on Our Site

Chom Chom Roller uses cookies to remember your preferences and understand how pet owners navigate our site. Here’s what each type does:

Essential Cookies

These keep the site functional—remembering that you’ve accepted our cookie notice, maintaining your session if you’re signed in to receive updates, and ensuring our contact form works properly. You can’t disable these without breaking core site features.

Analytics Cookies

We use Google Analytics to see which cleaning guides get the most reads, how long visitors spend comparing reusable lint roller options, and where people drop off in the browsing journey. This tells us if our product pages are answering your questions or if we need clearer comparisons between roller types.

Advertising Cookies

Amazon’s affiliate tracking places cookies when you click our product links. These cookies ensure we receive credit for any Chom Chom Roller purchase you make within 24 hours. They also power the “recently viewed” suggestions you might see on Amazon after browsing our site.

Managing Cookies: Most browsers let you block or delete cookies through their settings menu. Be aware that disabling analytics cookies is fine (you’ll still see all our content), but blocking essential cookies will prevent form submissions and email signups from working. Blocking Amazon’s cookies means we won’t earn a commission if you purchase after clicking our links, but it won’t affect your shopping experience.

04

How Chom Chom Roller Shares Your Information

We share data only in limited, specific circumstances:

Service Providers: Our email platform (for sending cleaning tips newsletters), analytics provider (Google Analytics), and web host all process data on our behalf. They’re contractually prohibited from using your information for their own purposes—they only handle it to provide the services we’ve hired them for.

Affiliate Partners: When you click a product link to Amazon, your browser sends them a referral ID so they know you came from Chom Chom Roller. Amazon then tracks whether you purchase a pet hair remover during that session. We receive anonymized reports (“X number of rollers sold this month from your referrals”) but never see individual customer names or order details.

Legal Requirements: If a court order, subpoena, or law enforcement request compels us to disclose records, we will—but we’ll notify you first unless legally prohibited from doing so. We’ve never received such a request as of this policy’s last update.

We do not sell, rent, or trade your email address or browsing history to third parties. Period.

05

Data Security at Chom Chom Roller

We protect your information using industry-standard practices:

Encryption: Our site uses HTTPS encryption for all pages, meaning data you submit through our contact form or email signup travels encrypted between your browser and our servers.
Access Controls: Only essential team members can access our email subscriber list or analytics dashboard. We don’t store payment information—Amazon handles all transactions directly.
Regular Monitoring: We audit our systems for vulnerabilities and apply security updates promptly.

That said, no online system is 100% breach-proof. While we take every reasonable precaution, we can’t guarantee absolute security. If we ever detect a data breach affecting customer information, we’ll notify affected individuals within 72 hours and detail what data was exposed and what steps we’re taking.

06

Your Privacy Rights Regarding Chom Chom Roller Data

Depending on where you live, you have specific rights over the information we hold about you. Here’s what you can request and how each framework protects you:

All Users (Baseline Rights)

Access: Ask for a copy of the data we have about you (email address, signup date, pages you’ve visited if we’ve logged that).
Correction: Request we fix inaccurate information (like a misspelled email address).
Deletion: Ask us to erase your data entirely. We’ll comply unless we have a legal obligation to retain it.
Opt-Out: Unsubscribe from marketing emails instantly via the link in any message we send.

GDPR (European Union Residents)

If you’re in the EU, you additionally have the right to:

Data Portability: Receive your information in a machine-readable format to transfer to another service.
Object to Processing: Stop us from using your data for specific purposes (like analytics) while still allowing essential functions.
Restrict Processing: Pause data processing while we verify accuracy or handle a complaint.
Lodge a Complaint: Contact your national data protection authority if you believe we’ve mishandled your information.

CCPA / CPRA (California Residents)

California law gives you the right to:

Know: Request disclosure of what personal information we’ve collected, used, or shared in the past 12 months.
Delete: Request deletion of your personal information (with limited exceptions).
Opt-Out of Sale: We don’t sell data, but if we did, you could block it.
Non-Discrimination: We won’t charge different prices or provide inferior service because you exercised these rights.
Correct: Under CPRA (effective 2023), you can request we fix inaccurate data.
Limit Sensitive Data Use: Request we only use sensitive information (if any) for necessary business purposes.

VCDPA (Virginia), CPA (Colorado), CTDPA (Connecticut), UCPA (Utah)

These state laws grant similar rights to GDPR:

Access your data
Correct inaccuracies
Delete your information
Obtain a portable copy
Opt out of targeted advertising (we don’t do this, but the right exists)
Opt out of data sales (we don’t sell data)

If we deny your request, you can appeal the decision—we’ll provide instructions on how.

How to Exercise These Rights

Email us at privacy@chomchom-roller.com with your request. Include “Privacy Rights Request” in the subject line and specify which right you’re exercising (access, deletion, correction, etc.). We’ll verify your identity (usually by confirming the email address you used to sign up or contact us) and respond within 30–45 days depending on the law that applies. If we need more time, we’ll tell you why and give you an estimated response date.

07

Children’s Privacy and Chom Chom Roller

Our site focuses on solutions for adult pet owners managing household cleaning challenges. We don’t knowingly collect information from anyone under 13, in compliance with the Children’s Online Privacy Protection Act (COPPA).

If you’re a parent or guardian and discover your child has provided us with personal information without your consent, contact us immediately at privacy@chomchom-roller.com. We’ll delete the data from our systems within 48 hours of verification.

While families with kids and pets certainly use reusable lint rollers, our content and data collection practices assume an adult audience. We don’t run contests, games, or other features specifically targeting children.

08

Third-Party Links and Pet Care Resources

Our site includes links to Amazon product pages, pet care blogs, and other external resources we think help pet owners. Once you click those links, you’re subject to that site’s privacy policy—not ours.

We don’t control how Amazon, YouTube (if we embed cleaning demonstration videos), or other third parties handle your data. Before interacting with external sites, review their privacy practices. Amazon’s policy is particularly important to understand since that’s where most pet hair remover purchases happen through our affiliate links.

We vet the resources we link to for quality and relevance, but we can’t guarantee their privacy standards match ours. Use your judgment and read their disclosures.

09

International Data Transfers from Chom Chom Roller

Chom Chom Roller operates primarily in the United States. If you’re accessing our site from the European Union, Asia, or elsewhere, your data gets transferred to and processed on servers located in the U.S.

U.S. privacy laws differ from GDPR and other international frameworks. By using our site, you consent to this transfer. We use service providers who comply with standard contractual clauses (SCCs) approved by the European Commission to safeguard EU residents’ data during these transfers.

If you’re uncomfortable with cross-border data flows, you can browse our site without signing up for emails or submitting contact forms—most content about reusable pet hair removal is accessible without providing personal information.

10

Data Retention at Chom Chom Roller

We keep your information only as long as it serves a purpose:

Email Subscribers: Your address stays in our system until you unsubscribe. After that, we delete it within 30 days (we keep unsubscribe records to avoid re-adding you accidentally, but those are just email hashes, not full addresses).
Contact Form Submissions: We retain inquiries for 2 years in case you follow up on a previous question. After that, they’re purged unless there’s an ongoing issue requiring the history.
Analytics Data: Google Analytics aggregates data and retains it per their policies (typically 26 months). We don’t control that retention period directly, but we don’t export and separately store raw analytics beyond what’s needed for immediate analysis.
Affiliate Click Data: Amazon keeps referral records per their terms (usually 90 days for commission tracking). We receive monthly summary reports but don’t retain detailed click logs beyond the current month.

If you request deletion, we remove your data from active systems within 30 days and from backup systems within 90 days. Legal holds (like an active dispute) can extend retention, but we’ll notify you if that applies.

11

Email Communications from Chom Chom Roller

If you opt in to our email list, you’ll receive:

Seasonal Cleaning Tips: Advice on managing heavy shedding periods, prepping for allergy season, or deep-cleaning routines.
Product Updates: Announcements when we feature new reusable lint roller designs or accessories.
Exclusive Offers: Occasional promotions or early access to deals we’ve negotiated with affiliate partners.

We send roughly 2–4 emails per month—never daily spam. Every message includes a one-click unsubscribe link at the bottom. Click it, and you’re off the list immediately. We won’t ask you to log in or confirm multiple times; one click does it.

Transactional emails (like if you request a password reset or we respond to a contact form inquiry) aren’t marketing messages, so they bypass the unsubscribe preference—you’ll still get those even if you’ve opted out of promotions.

12

Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) setting that sends a signal requesting sites not track your activity. Currently, there’s no industry-wide standard for how to respond to DNT signals, so our site doesn’t specifically alter behavior when it detects one.

That said, you have practical alternatives:

Cookie Settings: Block third-party cookies in your browser to prevent Amazon affiliate tracking and Google Analytics.
Privacy Extensions: Tools like Privacy Badger or uBlock Origin can block trackers across the web, including on our site.
Incognito/Private Mode: Browsing in a private window prevents persistent cookies and doesn’t save your browsing history locally.

If you use these tools, you’ll still see all our content about pet hair removal—you just won’t contribute to our analytics or affiliate tracking data.

13

Changes to This Privacy Policy

As privacy laws evolve and our services expand, we may update this policy. When we do, we’ll change the “Last Updated” date at the top and post a notice on our homepage for 30 days.

If the changes significantly affect how we use your data (like if we started selling information—which we won’t, but hypothetically), we’ll email active subscribers to explain what’s changing and give you a chance to opt out before the new terms take effect.

We recommend reviewing this policy periodically, especially if you’re a regular visitor. Continued use of the site after an update means you accept the revised terms.

14

Contact Us About Privacy at Chom Chom Roller

If you have questions about how we handle your information, want to exercise your privacy rights, or need clarification on any section of this policy, we’re here to help.

Chom Chom Roller
2847 Market Street, Suite 204
Denver, CO 80202
United States

Privacy Inquiries Email: privacy@chomchom-roller.com

General Contact Email: hello@chomchom-roller.com

For privacy rights requests (access, deletion, correction), please use the privacy-specific email address and include “Privacy Rights Request” in your subject line. We aim to respond within 30 days for most requests, 45 days if your request is complex or we receive an unusually high volume. If we need additional time, we’ll notify you and explain the delay.

For general questions about our products, cleaning tips, or affiliate partnerships, the general contact email works best. Either way, a real person reads every message—we don’t use automated responses for privacy inquiries.